Privacy Policy

Mark & Mind Legal (“we”, “us”) respects your privacy. This Privacy Policy explains what personal data we collect through this website, why we collect it, how we use and protect it, and the rights you have under the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the rules made under it.

1. Personal data we collect

• Enquiries (Contact page): your name, email address, phone number, the type of matter, and the description of your matter that you choose to share.
• Job applications (Careers page): your name, email address, phone number, optional cover note and the resume you upload, which may include education and employment history.
• Technical data: basic server logs (such as IP address, browser type and pages requested) that our hosting provider may record for security and operation. Our site stores your light/dark theme preference in your browser; it does not use advertising or tracking cookies.

Please do not send privileged, confidential or sensitive documents through the website forms. Contacting us through this website does not create a lawyer–client relationship.

2. Why we use your data

We process your personal data only on the basis of your consent, given when you tick the consent box on our forms, and only for these purposes:

• to respond to your enquiry, assess whether we can assist, and communicate with you about it;
• to consider your application for a role with us and contact you about it;
• to keep basic records needed for conflict checks, compliance with law and the protection of our legal rights.

We do not sell your personal data and we do not use it for marketing unless you separately ask us to.

3. Who we share it with

Your data is accessed only by our lawyers and staff who need it for the purposes above. We may share it with service providers who help us run the website and email (for example hosting and email providers) under appropriate confidentiality and security terms, and with authorities where required by law. Some of these providers may store data on servers outside India, as permitted by applicable law.

4. How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and any resulting engagement, and for a reasonable period afterwards for record-keeping and legal compliance. Job application data is kept for the duration of the recruitment process and a reasonable period after it, unless you ask us to delete it sooner. When data is no longer needed, we delete or anonymise it.

5. Security

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your rights

Under the DPDP Act, you have the right to:

• obtain a summary of the personal data we hold about you and how it is processed;
• request correction, completion or updating of your personal data, and its erasure when it is no longer needed for the purpose it was collected;
• withdraw your consent at any time. Withdrawal does not affect processing done before it, and we will stop processing your data unless the law requires us to retain it;
• have your grievances addressed through the officer named below; and
• nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any right, write to us at the contact details below. We may need to verify your identity before acting on a request.

7. Children

This website is not directed at persons under 18 years of age, and we do not knowingly collect their personal data without the verifiable consent of a parent or lawful guardian.

8. Grievance redressal

If you have a concern about how your personal data is handled, or want to exercise your rights, contact our Grievance Officer. We will acknowledge your complaint promptly and aim to resolve it within 30 days, and in any case within the period prescribed by law. If you are not satisfied with our response, you may complain to the Data Protection Board of India once you have first used this grievance process.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed. Material changes will be reflected on this page.

10. Related documents

Please also read our Terms of Use.